The only area where a landline offers something VoIP phones can't is that they're more disaster resistant. Lost power to your house and your landline phone will keep on working. But if the power drops to your home's internet router, our VoIP phone goes dark, too. However, this limitation is less crippling these days as most people have a smartphone of some kind backing up their home phone. That phone will keep working in the event of a power outage, which means you can still make emergency calls. And if you've opted for a mobile client on your home VoIP account, you can even make those calls using your home phone number rather than your mobile number if you prefer.
Let’s face it: the office environment isn’t for everyone. If you frequently work out of office or run a mobile business (like a food truck or pop-up store), you may find that Grasshopper is the best phone service for you. Grasshopper offers iOS and Android apps that allow you to make and receive calls on your cell phone using your business number—that way, you can keep your personal and work communications separate. It’s a great VoIP software for any entrepreneur who doesn’t want or need desktop phones as part of their PBX solutions.
Price – Is the model of phone something that fits within your business’s budget? There’s no benefit in splashing out on a top-of-the-range desk phone that you can’t afford, especially if you only need the basic functionality of VoIP calls. When comparing prices of the best VoIP telephones, you should be thinking of value, not cost. Keep the following criteria in mind when deciding if a price represents value for money.
One advantage of the traditional landline services is that electrical power is sent over the telephone wires so your phone service is isolated from your house power. This meant that your phone service would continue to work if your house power went out. However, with VoIP, power is used not only for the ATA, or the IP phone, but it is also used for your Internet modem and router devices. No power also typically means no Internet service.
For a VoIP system to work, it needs a means of routing calls between users or to the outside world. In a cloud based system, a virtual PBX does that job. What that means to you is that the provider is running a large PBX operation in a data center somewhere, and slicing off a little of it to dedicate to your organization in exchange for your money. You're essentially sharing a large PBX with that provider's other customers, but because these companies use multi-tenant segmentation, your PBX will appear dedicated to you. This engine will take care of routing calls on your VoIP network.
Unless you’re running a major business out of your house, chances are you won’t need or be interested in the ability to do video conferencing with dozens of people at the same time. The same goes for an auto attendant and business software integrations. First decide which features are priorities for you (unlimited calling, voicemail-to-email, international calling plans, etc.) and then take a look at what each company offers. After all, there’s no sense in paying for features that you don’t need.
A key attraction of VoIP is that it gives these systems the flexibility to work in a wide variety of environments ranging from analog desk phones to softphones piggy-backing on a cell phone. These systems can often also integrate all or part of their softphone clients into other back-office applications, like your customer relationship management (CRM) or help desk platforms. Simply picture the standard interface of such an app that suddenly sports a dial pad and some function buttons as a pop-up screen and you'll have a very basic idea of how some of this works. In addition, these cloud based systems can have a variety of phone numbers in global locations, so that your customers can have free access to your phone at little or no charge.
It is much cheaper than a regular landline - most providers offer unlimited calling plans (including long distance) in the USA and Canada for under $10 per month. There are also some great promotional deals available such as 2 year specials that cost around $6 per month (includes all your calling). Comparing this to a regular PSTN (landline) phone service that can cost in the region of $60 per month can result in savings of over $500 per year for many home phone users. If you also regularly call International numbers you can save even more, with rates typically starting from around 1 to 2 cents per minute to many countries.