Unless you’re running a major business out of your house, chances are you won’t need or be interested in the ability to do video conferencing with dozens of people at the same time. The same goes for an auto attendant and business software integrations. First decide which features are priorities for you (unlimited calling, voicemail-to-email, international calling plans, etc.) and then take a look at what each company offers. After all, there’s no sense in paying for features that you don’t need.
Let’s face it: the office environment isn’t for everyone. If you frequently work out of office or run a mobile business (like a food truck or pop-up store), you may find that Grasshopper is the best phone service for you. Grasshopper offers iOS and Android apps that allow you to make and receive calls on your cell phone using your business number—that way, you can keep your personal and work communications separate. It’s a great VoIP software for any entrepreneur who doesn’t want or need desktop phones as part of their PBX solutions.
Flexible Messaging Options – There are a number of business phone service options available that make retrieving and maintaining your business messages very simple. With Voicemail Transcription, you can read the message in your inbox, or receive it as a text instead of listening to it. Let’s say a client calls you about a fax he needs, and leaves a fax number on the message. With a few clicks you can virtually send the fax as a PDF to that number.
VoIP or Voice over Internet Protocol, is a phone service that operates over the Internet. It creates a digital signal from an incoming or outgoing call. After this, it converts that signal to reach members who are not using VoIP. This cloud-based solution allows you to receive calls from a VoIP phone, any phone with a VoIP adaptor, mobile hotspot, or computer.
Most of these VoIP solutions will require stable and consistent internet connectivity at every location where wired phones are to be used. At the very least, your business phone system must have access to a business class internet link to the cloud. This should be a dedicated link through a dedicated router if you expect your phone calls to sound as if they were coming from a business and not someone's home Skype connection. But it's important to know that you will also need a router that can create a virtual LAN (VLAN), and one that has the ability to encrypt voice traffic, and only your voice traffic. VoIP security from end to end for all calls is now a business necessity.
While the exact features offered in any particular UCaaS solution can change radically from vendor to vendor, most include options for video conferencing, shared meeting and document collaboration tools, integrated faxing, mobile VoIP integration, and device-independent softphone clients. All of these options let customers look at communications in a whole new way, namely, in an a menu-style manner where they can implement only those features their business needs and then access them any time they want and in any combination. This new approach to business communications has been growing steadily among customers over the past few years as recent research from Statista bears out.
For the business that needs better tools for allowing collaboration between employees, 8×8 has some strong features. Employees individually can host conference calls, either audio and video calls. They can set up online chats with each other, making it easier to stay in communication, even when they’re out in the field. 8×8 also provides integration with other collaborative tools you may already be using, like Salesforce, Microsoft Office 365, or Google G Suite.
Like the rest of us, you probably don't like to get hassled with unwanted phone calls when you’re at home. You can also implement “enhanced call forwarding” to reroute and block the numbers that you specify, without the caller having any idea. You also can set up your phone to block international and directory assistance calls, so they don’t bother you at home.
Yes it is really this simple. Just connect your telephone adapter to your home Internet by connecting a cable between it and your router or modem. Then connect your existing phone to the adapter and you should be good to go. If you decided to use your own adapter, you will likely be required to run a quick configuration script that is supplied by your service provider.